GENERAL TERMS AND CONDITIONS FOR PURCHASE IN THIS INTERNET SHOP

GENERAL OVERVIEW:

the normal delivery time for goods in stock is 1-2 working days from receipt of order
Products sent COD or after payment by bank transfer
the delivery of goods we use services of Czech Post and transportation services DPD
personal consumption only after prior phone arrangement at the headquarters trade
the consumer has the right without giving any reason, return unused goods within 14 calendar days of receipt and receive a full refund including postage. Returns must be notified by email obchod@laser-market.cz. The goods must be sent back undamaged in the original packaging and a copy of the invoice to the following address: Laser-market.cz Vítová 402, 79812 Kralice na Hane
during withdrawal without giving any reason within 14 days the customer pays the postage for sending the goods to the seller
please report any complaint to the email address obchod@laser-market.cz, do not send goods anywhere. Our representative will then email or phone to inform how to proceed. When you file a claim, the customer can demand payment for the postage for sending the product back to the seller claimed.
claims are governed by the provisions of the Civil Code, in force since January 1, 2014
sending the order, the buyer agrees to the Terms and Conditions Laser-market.cz and gives permission to appeal to the written consent of the buyer's personal data processed in accordance with the law on protection of personal data for marketing use Laser-market.cz

1) GENERAL PROVISIONS - ENTERING INTO A PURCHASE AGREEMENT

All contractual relations are concluded in accordance with the laws of the Czech Republic under the Civil Code, as applicable from 1 January 2014. Prices in the online store may change. The listed price of goods is valid at the time of booking.

Offer of goods in the internet shop Laser-market.cz the presentations offered and sold goods and of itself is not a proposal to conclude a purchase contract. Proposal to conclude a purchase contract is up properly completed order of the customer (buyer). Contractual relationship is between the buyer and the seller, which is Rostislav Hofman, Biskupická 446, 79812 Kralice na Hane, ID: 65834178, Tax ID: CZ7907304460, which is from the time of receipt of the order's sole and exclusive body responsible for the sale and delivery of goods to the customer.
For gifts that are completely free of charge, can not exercise any rights as a consumer. Such goods meet the conditions of the donation agreement and all standards under applicable legislation of the Czech Republic.

The customer confirms that he accepts the terms and conditions for supply of goods declared by the seller. Relations between the buyer and the seller is subject to these terms and conditions, which are also binding for both parties.

2) ORDERING OF GOODS AND SERVICES

We offer you the opportunity to purchase directly from your home where you can buy nonstop. You can easily and conveniently using a shopping cart, phone, e-mail, or in writing to our address.
The contract is only the goods specified in the purchase contract - order. Dimensions, weight, capacity and other information provided on our website, catalogs, brochures and other printed information is voluntary and based on data from manufacturers. In case of discrepancies we will surely contact.
We are committed to our customers we will only deliver goods in perfect condition and in accordance with the specifications or features usual for the type of goods conforming to set standards, rules and regulations applicable in the Czech Republic and the Czech properly equipped operating instructions, warranty certificates and lists warranty service centers, where for a given commodity usual.
The condition for the fulfillment of our electronic order completion of all required data specified in the order form. The order is also a sales contract. The contract of sale requires a formal confirmation by the seller. In particular, especially more difficult cases, the seller reserves the right to the formation of the contract confirmation personally or by phone and pay a financial deposit by the buyer.
In the event that during the time when the goods were ordered, there has been a significant change in foreign currency or to change prices or occurred while the ordered items in our store, or was the unavailability of product range supplied by the supplier, our company has the right order agreement with the buyer or modify with immediate effect. The same privilege to reserve even if the manufacturer ceases to deliver the ordered product or to market a new version of the product or significantly changes the product price.

3) CONFIRMATION OF ORDER

The order is taken within 24 hours of order confirmation will be sent by e-mail to send you also be informed by e-mail. In case of doubt, we will contact you.

4) ORDER CANCELLATION

Every order, the customer can cancel within 24 hours by telephone or e-mail, without giving any reason. Just give your name, e-mail and description of ordered goods or services, and any number of orders. Our store reserves the right, after consultation with the customer and his schváílení to withdraw from the contract and cancel the order if sellout for items ordered that thanks to this state become a long inaccessible for us, even our suppliers and we would not have this capable the ordered goods to ensure . For this, the customer is contacted and informed either by phone or e-mail.

5) The packaging and postage

Ordered goods we will send a delivery. In the event that you are on our wrecker route of delivery will be notified by phone or email. When ordering by mail and over 3000, - CZK without VAT 21% pay postage (this only applies to customers in the Czech Republic). For customers from abroad is the cost of transport according to the current price list of the selected carrier. It is possible to choose another mode of transport and according to specifications of individual orders. The price of postage may vary according to the weight of the goods ordered. Rate freight transportation services using DPD is 138, - incl. VAT 21%, the price of the Czech Post - the package in hand is 166, - incl. 21% VAT, packing charge.

6) DELIVERY TIME

Stock expanding to 24 hrs. Since the introduction of order into our system. Goods that are not in stock are expanding 3 to 10 working days. For orders made on weekends and holidays the order is implemented and processed always immediately following Business Day. Expedition goods carriers each business day Mon-Fri Orders received by 15:00 hours are shipped the same day you order, the others following working day.

7) EXCHANGE OF GOODS

If necessary, your unused and undamaged goods barter for other species. Goods delivery by parcel (not COD) to our address Laser-market.cz, Vítová 402, 79812 Kralice in Hana. Costs associated with changing borne in full by the buyer.

8) CONSUMER RIGHTS OF WITHDRAWAL:

1. In accordance with § 53, para. 7 of the Civil Code. Code is the buyer who is a consumer right to withdraw from the contract within 14 days of receipt of goods without giving any reason and without any penalty. A buyer who is not a consumer can exercise this right. This right is not used primarily as a way of resolving the complaint goods. Buyers can realize this right by expression of the will of withdrawal delivered to the Seller no later than 14 days from receipt of the goods. Goods can be delivered by personal delivery or by returning the goods at their own expense through one of the carriers (eg. Czech Post). In the event that the consumer chooses to withdraw from the contract, the goods must be returned in original packaging, because only in this catalog is so guaranteed that prevent initiation of processes affecting quality goods.

2. When failure these conditions can consumers incur no injury to his right of withdrawal. However, the seller towards the consumer may apply to compensate for the reduction in value of the returned goods, if such impairment occurs damage to the goods delivered or non-delivery of goods in its complete state and original unopened packaging. Any compensation does not affect the consumer's right to withdraw from the contract without penalty.

3. The seller is obliged to return the consumer paid amounts within 30 days from the effective expression of will withdraw manner the consumer chooses.

4. Before returning the goods, it is appropriate to inform the supplier and thus prevent any misunderstandings. In the event that the goods are returned without prior arrangement, the cash payment will be sent to the return address indicated on the package.

5. The contractor reserves the right to agreement with the buyer to cancel the contract in case of obvious typographical errors regarding price or product description in the catalog.

6. If the purchase contract is concluded by means of distance communication (the Internet), the consumer has, in accordance with the Civil Code, as amended from 1 January 2014 the right to withdraw from the contract within 14 calendar days (not working) days from receipt of goods.

Consumers in the case of using the right of withdrawal within 14 days of receipt of benefits, the vendor (or vendors) give everything under a contract awarded. If it is not quite possible (eg. In the meantime the goods are destroyed), the consumer must provide monetary compensation in return, what can no longer be issued. If returned goods is only partially damaged, the seller may apply to the consumer the right to compensation and off its claim for refund of the purchase price. The seller in this case is required to prove the damage incurred. The seller in this case, the consumer returns the only way to lower the purchase price. The purchase price to be refunded to the buyer, the seller can also set off its actual expenses incurred for returning the goods.

The consumer has the right to withdraw from the contract if the contract for the supply of goods adjusted as desired by the buyer.

9) The Seller will return the consumer's bank account for a full refund, including postage to the following conditions:

consumer notified withdrawal to email the seller - obchod@laser-market.cz
consumer sends the consignment seller within 14 calendar days after receipt of goods to the following address: Laser-market.cz, Vítová 402, 79812 Kralice na Hane
goods returned to complete, intact and unused
shipment will contain a copy of the original invoice or
back goods will be sent as a normal package, COD items will not be accepted by the seller. Postage for sending the shipment back to the seller is obliged to compensate the customer.
 

10) WARRANTY CONDITIONS

The length of the warranty period are governed by the Civil Code, as amended. Unless stated otherwise, the warranty period for consumers is 24 months. U Party, which is a legal or natural person doing business the seller provides a guarantee period of 12 měsíců.Záruční period starts from the receipt of the goods. The warranty period is extended by the period during which the goods were in warranty repair. The warranty covers defects in the goods does not apply to products at the end of their service life and wear from use. According to the nature of the defect, the buyer has the guarantee law:

• if the defect is removable, to free, fair and timely removal of defects. If it is not possible, the right to exchange defective goods or defective parts. Unless such a procedure is not possible, the right to a reasonable discount on the purchase price or withdraw from the contract;

• in the case of removable defects occurring in greater numbers at a time (3 or more) or repeatedly (at least 3x) and preventing proper use of goods, replacement of defective goods. If the exchange is not possible, the customer has the right to withdraw from the contract;

• if it is removable defect preventing proper use of goods, replacement of defective goods. If the exchange is not possible, the customer has the right to withdraw from the contract;

• In case the goods are sold at a lower price (discounted) has a defect for which the seller is responsible, the buyer instead of the right to exchange the goods right to a reasonable discount.

11) HEALTH AND SAFETY INFORMATION

Seller declares that all personal information is confidential and will only be used for the execution of the contract with the buyer and not otherwise disclosed to a third party,. With the exception of situations related to the distribution or payment related to ordered goods (communicating the name and delivery address). Personal information that is provided by the buyer to the seller in order to fulfill orders are collected, processed and stored in accordance with the applicable laws of the Czech Republic, particularly with Act no. 101/2000 Coll., On Personal Data Protection, as amended. Purchaser gives his consent to the collection and processing of personal data for purposes of satisfying the subject concluded the sales contract and until a written statement disagreeing with the workmanship. The buyer has the right to access his personal data and the right to correct them, including other legal rights to these data.

All data received from the buyer are used solely for internal use by the seller (for the successful completion of the contract) and will not be disclosed to third parties, except the carrier in order to smooth delivery of goods.

Personal data is fully protected against abuse. Data are stored and not shared with third parties. The buyer has the right to access their personal data, the right to correct them, including other legal rights to such data. Personal data may be based on a written application buyer removed from the database.

Individual contracts, following their closure seller filed electronically and are accessible only to the seller. Buyer closure orders or querying product using the Web form agrees with the collection and processing of personal data in the database vendor, and until a written statement disagreeing with the workmanship.

By entering into purchase contracts with the Terms and Conditions of the seller to the buyer becomes binding.

Terms and conditions are valid from January 1, 2014.

Billing address:                                                Delivery address:
Rostislav Hofman                                              Laser-market.cz
Biskupická 446                                                 Vítova 402
79812 Kralice na Hane

                                                                     79812 Kralice na Hane

Tel .: +420 777 746 274
e-mail: obchod@laser-market.cz

 
ID: 65834178
VAT: CZ7907304460

 
Laws and regulations:
- Act. no. 455/1991 Coll., on Trades
- Act. no. 101/2000 Coll. Personal Data Protection

- Act. no. 89/2012 Coll. Civil Code